FAQ 


APPOINTMENTS AND CONSULTATIONS

HOW DO I SET UP AN APPOINTMENT?

Email  Jenna@jennacosmetictattoos.com

 Please include a head on, well lit, current photo of your face and brows  without makeup. Please also always include the best phone number to reach you at. 

If you are an existing client needing to schedule a 'Refresher Appointment', send an email directly to Jenna@jennacosmetictattoos.com including a current photo of your brows or freckles. This photo also needs to be well lit, head on, and a clear shot to help determine touch up requirements and time needed to get your look refreshed. 


 CONSULTATIONS

We will discuss your chosen procedure in detail. The consultation will focus around skin evaluations and the client’s expectations. During the consultation we will determine if you and your skin are a candidate for the procedure you are requesting. Once determined we will discuss the shape, color, and style. Please come prepared with any reference photos along with your desired shape and color.

The consultation will also allow time for questions to be answered and to go over the overall procedure process. A consultation will not guarantee the I take on your project as a major goal is determining if you are a candidate. If what you are looking to for isn’t a perfect fit, I may refer you to another artist. When we both agree to move forward a minimum deposit of $100 is made and your appointment(s) are scheduled. All deposits are non refundable.


DEPOSIT POLICY, PRICING & FORMS OF PAYMENT

WHAT IS YOUR DEPOSIT POLICY?

Deposits are payments made to secure your appointment time. They are non-refundable and non-transferrable.

A $100 venmo deposit is required to book and hold your appointment spot. 

When cancelling or rescheduling an appointment a one week notice is required which will allow you to roll over existing deposit one time. This is your emergency curtesy reschedule. If you need to reschedule a second time you forfeit your original deposit and new $100 is required to get on the books. Along with prepayment of first session required.

 If you fail to give at least 48 hours notice prior to cancelling  your deposit is forfeited and another $100 deposit is required to reschedule in the future. Emergency circumstances do apply so please email me as soon as you know you  won’t be able to make your scheduled appointment. Non emergencies such as work or vacation will result in forfeit of deposit.

I reserve the right to not take an individual on as a client. I also reserve the right to fire or terminate client from receiving my tattoo services mid project. 


WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Cash is always preferred, big bills encouraged if cash is paid. I also accept Venmo. Visa, MasterCard, American Express, Discover are accepted via Square with 4.5% swipe fee.

 Checks are not accepted.


WHAT IS YOUR LATE POLICY?

Please arrive on time or 5 mins before your appointment. Arriving 15 minuets or later without notice will result cancellation for that day. If you do not reach out to reschedule that appointment within 24 hours, you will be charged a percentage of the total service to make up for the 3+ hour time slot loss.

A one time courtesy of rescheduling is allowed per client in the event of an emergency with a 48 hour notice. Courtesy re booking will occur and original deposit will be applied to new spot. Any additional rescheduling of your appointment there after will require additional non-refundable deposit due.

If you are a no call, no show you will be charged 100% for the service day of for appointment time.


GENERAL FAQ


CAN I GET BROWS/FRECKLES ETC IF I AM UNDER 18?

No. Even with a parent or guardian’s approval/presence. This procedure will not be performed on minors in accordance with state law. This is a tattoo shop and I do not tattoo minors.


WHERE CAN I PARK DURING MY APPOINTMENT?

Metered street parking is available all day directly in front of the mill building's main entrance. 

CAN I BRING A GUEST?

No. This is a private studio providing a one on one experience. During covid no guests permitted.


MAY I BRING MY KID WITH ME FOR THE APPOINTMENT?

Unfortunately, no. No one under the age of 18 is permitted into the shop at any time.



 PREPARATION


MICROBLADE PREP

Refrain from consuming alcohol or taking any blood thinners (aspirin) at least 48 hours before your appointment. Zero caffeine intake the day of your appointment. 


Any major facial treatments should be done 4 weeks before or after your procedure. These treatments include: Laser, peels, facials, waxing, plucking, botox and so on. Any questions please contact via email prior. 

If you use topical's in your skin care routine such as: Vitamin C, Retinoid,  exfoliants, glycol's etc. please stop use at least 2 weeks before your appointment. If you take fish oil or supplements containing fish oil, please also stop use 2 weeks prior.

Your skin should be in clean and healthy condition for the procedure to be performed. Skin should also be sunburn, blemish and rash free. If you are experiencing any major breakouts, allergic reactions or changes in skin notify me prior to your appointment. You could be turned away if I'm unable to tattoo the area.

LIP BLUSH PREP

Refrain from consuming alcohol or taking any blood thinners (aspirin) at least 48 hours before your appointment. Zero caffeine intake the day of your appointment. 

Lip scrub is encouraged the week leading up to session. Keep your lips healthy, moisturized, exfoliated and in good condition. Drink lots of water.

Be prepared to skip use of straws and no eating of spicy foods for 48 hours after. Also prep for no kissing and no foreign body fluids on or near your lips for 5 days after.


HEALING & MAINTENANCE


MICROBLADED BROWS

When you leave your session keep ointment on for 2 hours. Remove ointment with your aftercare kit provided. Twist vile open, saturate pad and gentle remove ointment. The 10 day dry brow period starts now.

Let your brows rest for one hour. Start blotting brows with oil blotting sheets after rest period. Wash your face that evening avoiding brow area. 

Use oil blotting sheets, blotting directly/gently on the brows at least 8  times a day for 10 full days. 

Wash your face morning & evening with gentle face wash. Completely avoid getting brows wet while washing and while in the shower for 10 full days. 

After your 10 day physical heal the process can take an additional 30 days or more for the pigment to fully settle into the skin and finally show it’s true color. During the first 10 days all the way to the 30th your brows will go through stages such as darkening, lightening and softening in nature. Once your body heals itself the pigment will retain its desired hue with a proper heal. 


LIP BLUSH 

After your appointment gently wash lips before bed with luke warm water and unscented/natural soap or cleanser. Make sure your hands are clean before you touch your lips every time.

Apply the aftercare that is given to you in a thin layer after cleaning lips before bed. Apply with new, clean applicator or q tip each time.

Repeat gentle wash in the morning and evenings for one week. You will continue the aftercare balm for 5 days minimum, 7 days is ideal. Use balm sparingly. Do not over saturate with healing balm and do not let the lips get too dried out either. Do not pick or eat dried skin as they heal.

Wear a new disposable mask every time you put one on during the healing period. You do not want to cause an infection and using old or cloth masks can cause this. Please remember this is a tattoo and should be cared for like an open wound. 


WHAT NOT TO DO

BROWS

No working out at all. No sweating at all for 10 full days. 

Don't get your brows wet for 10 full days. You may shower or bathe normally, but avoid getting any products or water on your brows during healing process.

Do no apply makeup or any ointments to the area for the first 10 days. No anti-aging products with Alpha Hydroxy's, Retin-A, or Glycol Acids. Nothing on the brows at all for 10 days. Don't  get any facials or laser procedures during healing process. 

No direct or general sun exposure, tanning, swimming pools, jacuzzis, saunas or other types of recreational water for at least two weeks.


LIP BLUSH


No application of any lip makeup for 1 week other than healing balm that is given to you. 

No scratching, picking,eating or licking of dry skin or flakiness. 

No spicy foods during the first 48 hours. No straws. No smoking for 5 days.

No kissing or foreign body fluids in or around the lips for 5 days. 

No laser light therapy, as it can darken/lighten or distort the pigment or lip color.

 Must use a new mask every time to avoid infection and cross contamination.
































































































































































































































































































































































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